SENIOR MANAGER: CORPORATE AFFAIRS AND COMMUNICATION

The job holder is responsible for managing, coordinating and driving the execution of Corporate Affairs and Communication unit operations, in line with the functional policies, strategies, operational plans, programmes, processes and standards, and in alignment with the overall ZACL strategy.

Key Performance Areas

Provide input into the development of Corporate Affairs strategy

Manage and coordinate the operations of the unit to meet all goals, targets and timelines and create value for the business unit and overall ZACL strategy

Review of the performance of the unit and effectiveness of operational plans & KPI’s

Conduct continuous monitoring and ensure appropriate management of risks that might affect the operations of Corporate Affairs and Communication units

Develop, review and manage the execution of Corporate Affairs and Communication unit’s operational framework (i.e. policies and procedures)

Forge close relations with other business functions managers to ensure effective delivery of business strategy

Sourcing for goods and services upon receipt of approved purchase requisitions from stores and end users to maintain international standards

Manage and drive the execution of corporate affairs and communication strategy and operational plans

Conduct research and keep abreast of new corporate affairs and communication models, systems and best practices

Act as corporate spokesperson, in line with the relevant delegations

Manage and coordinate the implementation of corporate social responsibility programmes

Promote positive corporate image and branding to uphold corporate reputation Direct and monitor the provision of external and internal communication

Manage the design and distribution of corporate communication content, messaging, platforms and targeted audience strategy management

Manage and monitor the provision of public relations programmes Manage and coordinate the provision of corporate events

Manage and coordinate the provision of protocol services in collaboration with the relevant internal and external stakeholders

Coordinate and manage the execution of project plans that support ZACL’s vision and short-and long-term plans

Drive the implementation of strategic projects and initiatives

Provide guidance, expertise and advice to managers on trends, best practice and applicable policies and legislation

Drive the execution of continuous improvement plans to ensure optimisation of operations, and processes, innovation and business continuity

Monitor the delivery of the projects’ outcomes in line with the business unit strategy and overall ZACL Strategy

Manage the Unit’s budget planning, expenditure and forecasting needs for future financing

Ensure cost optimisation within the Business Unit by demonstrating a financial sustainability culture that supports ZACL’s overall financial strategy

Manage the execution of all business unit operations in line with the agreed upon budget and ensuring value for money outcomes for the Business Unit

Manage, mentor and empower employees to promote high performance, optimal working environment, improving employee morale and cost-effective operations

Drive a high performance culture by taking accountability for an effective and well- articulated performance management process

Guide and influence employees by embedding the values and desired culture in line with ZACL transformation strategy

Manage and coordinate the resourcing through recruitment and filling of positions

Ensure and monitor that all staff are trained, skilled, retained and that their expertise is optimally applied

Foster organisational culture and climate that is customer centric and value driven aligned to the ZACL shared values

Manage the implementation of the human resources policies, procedures and practices Establish, manage and maintain strategic relationships and networks with internal and

external stakeholders

Participate in various operational structures (internal and external) Monitor and report on progress against the set strategic initiatives

Report on legislative and statutory compliance as defined by the ZACL, Government and relevant Professional Bodies

Facilitate the submission of mandatory reports on the operations and performance of the unit as required (quarterly, monthly, weekly, yearly)

Maintain operations, service and compliance and participate in ZACL’s governance structures

Qualifications

Grade 12 certificate with 5 O’ level credits or better including English and Mathematics

Bachelor’s Degree in Mass Communication or equivalent/ Bachelor’s Degree in relevant field or equivalent

Aviation or Regulatory specific training courses as added advantage

Experience

At least 5 years work experience of which two (02) years in a managerial capacity Professional

Professional Membership

Member of Public Relations Institute, Zambia Institute of Marketing or Airport Public Relations

Hard copy applications with detailed curriculum vitae and certified copies of all relevant academic and professional certificates, copy of National Registration Card (NRC)/Passport and other relevant documents with contact details, names and contact addresses of three (3) traceable referees, should be addressed to the address below by close of business on 20th February 2025 to:

The Director Human Resources
Zambia Airports Corporation Limited
Kenneth Kaunda International Airport
P O Box 30175

LUSAKA